LAST UPDATED JANUARY 12th, 2025

These Terms and Conditions apply to all SMS messages sent and received as part of the A2P 10DLC messaging services provided by Smart Scaling LLC. Your use of this service constitutes acceptance of these terms.

SMS Disclosure

By opting in to our SMS services, you agree to receive text messages related to notifications, marketing offers, account authentication (2FA), and other service-related communications. Message frequency may vary.

Standard message & data rates apply according to your mobile carrier's terms.

To opt out of SMS communications at any time, reply STOP to any message you receive. If you need assistance, you can text HELP for support.

For more details on how we collect and protect your data, please refer to our Privacy Policy.

Messaging Types and Frequency

Messages sent by Smart Scaling LLC may include alerts, reminders, promotional offers, updates, and other relevant communications. Message frequency may vary depending on your interaction with our services and your preferences.

Messaging Consent

As a user, you must explicitly consent to receive messages from Smart Scaling LLC. Consent can be given through various channels including, but not limited to, our website sign-up forms, paper forms, or verbally through customer service interactions.

Data Rates and Charges

Standard message and data rates may apply to any messages you send or receive as part of our service. This could affect your bill and depends on the terms set by your mobile carrier.

OPT-IN & OPT-OUT INSTRUCTIONS

You can cancel the SMS service at any time. Just text "STOP" to 225-290-4717. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

Carriers are not liable for delayed or undelivered messages

As always, message and data rates may apply for any messages sent to you from us and to us from you. Messages sent by Smart LLC may include alerts, reminders, promotional offers, updates, and other relevant communications. Message frequency may vary depending on your interaction with our services and your preferences. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy: Privacy Policy

Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your data in relation to our A2P 10DLC messaging service. It can be found on our website.

Message Delivery

Smart Scaling LLC does not guarantee that messages will be delivered without delays or failures. Such issues can occur due to factors outside our control, such as network problems or device compatibility.

User Obligations

When using our messaging service, you agree to abide by all applicable laws and regulations. You must not use this service to send messages that are offensive, illegal, or intended to harass or harm others.

Compliance with Laws

You acknowledge that the messaging service must be used in compliance with all relevant laws, including those relating to privacy, telecommunications, and commercial communications.

Subscription Plans and Billing

$197/Month Plan includes Auto missed call text back, 4-5 Star ONLY Google Review Request Program, Instant Lead Follow Up, Google My Business profile, Custom Website 10+ Pages, Unified Inbox, Functional "Quote Forms", Domain name (if needed), Website Maintenance

$297/Month Plan includes all features from the $197/Month Plan plus 1 Year Lead follow up for return / referral customers, Google Review Marketing Campaign, Automatic Google Review Responses, SEO Optimized Website, Referral Discount Campaign.

Advance Payment & Auto-Renewal

All subscription fees are billed in advance of the service period and are automatically renewed until canceled. Payment is collected via credit/debit card through our secure Stripe processor.

Delivery of Service

Services are considered rendered and fulfilled once:

The client’s website has been completed and delivered
Platform and automation setup is finalized

Login assistance and onboarding support may be provided but are not a prerequisite for fulfillment.

No Refund Policy

All payments made to Smart Scaling LLC are final and non-refundable, including subscription fees and usage charges. By signing up for our service, you acknowledge that our products are custom-built, immediately initiated, and non-reversible once delivery begins

Chargebacks are Not Permitted

You agree not to initiate a chargeback or dispute for services rendered. Doing so constitutes a violation of this agreement. We reserve the right to submit evidence of contract acceptance, platform usage, and delivery documentation in response to all disputes.
If a chargeback is filed fraudulently, Smart Scaling LLC may pursue recovery for the amount owed plus any associated legal or collection fees.

Cancellation Terms

You may cancel your subscription at any time. Cancellation becomes effective on the next billing cycle, and no future charges will be made beyond that point. Early cancellation does not result in a refund for the unused portion of a prepaid term.

Compliance with Laws

You acknowledge that the messaging service must be used in compliance with all relevant laws, including those relating to privacy, telecommunications, and commercial communications.

Consent and Agreement

By purchasing any services from Smart Scaling LLC or checking the agreement box at checkout, you confirm that:

You have read, understood, and agree to these Terms of Service
You accept our No Refund policy
You waive the right to initiate chargebacks for services rendered

Payment Failure and Service Suspension

If a payment fails, we will attempt to process the payment 4 times over 3 weeks. If unpaid within 48 hours of the first failed attempt, your account and platform access will be suspended until the balance is paid.

Age Requirement

You must be at least 18 years of age to use this website, our services, or to provide personal information to Smart Scaling LLC. By accessing or using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms and Conditions.

If you are under the age of 18, you may not use our Services or submit any personal information to us.

Changes to Terms and Conditions

Smart Scaling LLC reserves the right to change these Terms and Conditions at any time. Changes will be communicated through our website or direct communications where feasible.

Contact Information

For any queries or concerns regarding these Terms and Conditions, please contact Smart Scaling at [email protected]

7711 Stratford Hall Drive

Rosharon, TX